Product Returns

By law, we are unable to accept any returns on any undergarments, sleepwear, lingerie, etc.  We stand behind our merchandise. If you received an order that is damaged by UBU, we will be more than happy to exchange it for a new item or a store credit.  We can't accept any returns on worn merchandise.  Please call us at 877-356-1056 if you have any questions.

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

BACK  I have read and agree to the Terms & Conditions